The Nest thermostat is one of the most popular smart thermostats you can buy. And for good reason. It learns your temperature preferences and develops an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your house or away and can raise and lower temperatures to help you save even more.

The Nest can be used with a full range of 24-volt heating and cooling systems, but it’s always a good idea to check the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy provider for valuable rebates, since you may be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either hook it up without help or call a HVAC professional like West Jefferson Plumbing and Heating, Inc.. If you’re wiring it without help, you’ll spot a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t an issue as the thermostat can get adequate power from other heating and cooling wires.

In some instances, your heating and cooling system could require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is better than older programmable thermostats that use a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t receive enough electricity, Nest says you may run into some of these problems:

  1. Bad battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t stop running.
  5. Your system is producing strange noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly working, won’t run or turns off and on rapidly in a short period of time.

You could think something is up with your heating and cooling system, but if you just started using the Nest, we advise you check your thermostat first. This is especially pertinent if the weather is moderate, and you haven’t been relying on your heat or air conditioning frequently.

Our Specialists Can Solve Nest Thermostat Troubles

If you’ve tried Nest thermostat troubleshooting on your own but can’t repair the issue, a smart thermostat pro including one from West Jefferson Plumbing and Heating, Inc. can provide support. We can pinpoint the issue and add a C-wire, if necessary.

Smart thermostats like the Nest are created to make your life simpler, by automatic energy-efficient programming and the opportunity to monitor settings while you’re out. It’s a frustrating experience when yours won’t work like it should, but our heating and cooling specialists at West Jefferson Plumbing and Heating, Inc. can take care of the trouble quickly.

If you’re going through odd heating and cooling behavior with your new Nest, reach out to us at 614-879-9091 to request your appointment now.